New Vision Complementary Therapy is committed to ensuring the privacy of its customers. This statement explains how we use your personal information; it may change occasionally so please check from time to time.
Information New Vision Complementary Therapy collects. We collect personal information from you:
1) Through you creating an account with us by making a client purchase.
2) Through you entering into a subscription to newsletter(s).
3) Through you entering into our online competitions.
4) Through you filling out a paper email subscription form in-person or by engaging into Email communication.
5) Through you filling out a Testimonial statement on this website.
6)Through you attending a therapy or intuitive consultation with New Vision Complementary Therapy Therapist and Intuitive Consultants.
7) All client information will be stored securely under lock and key or on a digital secure platform serviced with a password protection system for a period of three (3) years new date (commencement 06/10/24). Within one month after this date the client will be contacted giving them the “do nothing choice” to continue on the contact list for another three years or they have a “call to action” giving them instruction option to withdraw by texting New Vision Complementary Therapy ( Joan Frances Boyle) on 044-7832251798 stating their full name, email, address, D.O.B Stating they wish their personal details to be removed from the contact system. After removal from system their text will also be deleted.
Client’s duty to inform us of changes to their information provided by them.
We keep this Privacy Policy under review. This version was last updated on 6th October 2024. All information shall only be used for the lawful purpose intended on a secured email account system by password access for 3 years or longer if legally required.
What we do with your personal information. We use personal information that you give us to complete your request i.e. purchase or answer your enquiries or send you our newsletter you signed up for or enter you into the competition you wish to enter or and provide you with information you have requested. We also use this information to better understand website usage and audience attendance so we know what areas of our website and what activities and events customers prefer.
How is website data stored and used? We may use your personal information to keep you informed about New Vision Complementary Therapy discount offers or Free activities and may contact you from time to time to inform you of new listings of Courses and classes you may be interested in attending. If you have given us permission to do this, we may use your information to send you e-mail bulletins and other email alerts. We will also use your information to process any transactions you make with us and for internal administration and analysis. We will NOT share any information we store about you with any third party unless legally required to do so.
Your rights. Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability –You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to contact us if you wish to make a request: New Vision Complementary Therapy ( Joan Frances Boyle) 7 Comely Bank, Hillhouse, Hamilton, ML3 9TR or Text 044-7832251798 stating your full name, email address, postal address, phone number and D.O.B, Stating your request details in full.
This Website is not intended for children and we do not knowingly collect data relating to children. Apart from the parent supplying during Therapy sessions, which is also bound by confidentiality.
Complaints Procedures If you have any concerns or you wish to raise a complaint about any matter please contact immediately New Vision Complementary Therapy ( Joan Frances Boyle) 7 Comely Bank, Hillhouse, Hamilton, ML3 9TR or Text 044-7832251798 stating their full name, email, address, phone number and the nature of your complaint. This does not affect your rights to complin to the Independent supervisory authority for data protection in the UK. The ICO in GDPR can be contacted at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline Number: 0303 123 1113 www.ico.org.uk However, New Vision Complementary Therapy would appreciate the chance to clear up any matter that is brought to our attention before you approach the ICO. Please contact us first.
Thank you.
Joanfrances can facilitate courses, workshops, classes and private consultations on Location or Live Online in your Home or Business or Organisation.
Joanfrances can facilitate courses, workshops, classes and private consultations on Location or Live Online in your Home or Business or Organisation.